Terms And Conditions

  1. The Company’ means J.R. Milne trading as Barossa Taste Sensations.
  2. Customer’ means the person or corporation named in the reservation to whom services will be provided.
  3. Reservation’ means the reservation issued by the Company for services to be rendered to the Customer. The Terms and Conditions are or are deemed to be incorporated in such reservation.
  4. ‘The Agent’ means the authorised person or corporation representing the Company to the Customer.
  5. ‘Person’ shall include an individual, their heirs executors and assigns, a body politic, a corporation, an association (incorporated or unincorporated) and a statutory or other authority.
  6. These Terms and Conditions constitute a complete and exclusive statement of the agreement and understanding between the Company and the Customer with respect to the subject matter hereof and supersedes all prior  arrangements between the parties either written oral or established through a course of dealings.
  7. These Terms and Conditions cannot be varied except in writing signed by a duly authorised officer of the Company.
  8. Receipt of a Reservation by or on behalf of the Customer constitutes the acceptance of these Terms and Conditions. The Company may change these Terms and Conditions at any time. The Customer will be bound by the amended Terms and Conditions for all future reservations following the notice of the changed Terms and Conditions.
  9. The contract and any other dealings with the Company shall be governed by and construed in accordance with the law in effect in South Australia and the parties hereto accept the jurisdiction of the Courts of South Australia in relation to any dispute between them.
  10. The price of the services provided by the Company are as specified in the Reservation. However, such price is provided as a guide only and may vary due to changes in demand, surcharges, fees or taxes.
  11. The price will include all Government charges and fees of any kind, Goods and Services Tax (GST) will be included in the price. All prices are quoted in Australian Dollars only. (AUD)

 

Payment Terms

For all approved Customers or Agents of the Company with an account, the price is to be paid by the last day of the calendar month following that in which the services were provided by the Company, or as stated in individual and specific Reservations.
For all other Customers or Agents, the price is to be paid in full on or before the date of provision of the services by the Company or as stated in individual and specific Reservations.

If the Agent or Customer defaults in payment the Agent or Customer agrees to pay all reasonable debt collection costs, including commissions and legal charges. Customers and Agents outside of Australian jurisdiction are to pay for services rendered by the Company in Australian Dollars. Customers and Agents outside of Australian jurisdiction are liable for all fees and costs in converting foreign currency into Australian Dollars prior to payment of any invoice for services issued by the Company.

Cancellations

Unless otherwise stated to the contrary in individual and specific Reservations, the Customer can cancel any Reservation up to seven (7) days before the date the service is to be provided by the Company without incurring any additional charges. Any cancellations after such date will incur charges as set out in this clause.

For cancellations less than seven (7) days prior to the date the services is to be provided, the Customer  shall be liable to pay a fee equal to eighty per cent (80%) of the total Reservation value per person.

For cancellations less than twenty four (24) hours prior to departure of the tour or if the Customer fails to cancel a Reservation prior to the date the service is to be provided and / or fails to show on the due date at the pre-determined time and place as specified on the Reservation, the Customer shall be liable to pay a fee equal to one hundred per cent (100%) of the total Reservation value per person.

Amendments to Reservations

Unless otherwise stated to the contrary in individual and specific Reservations, the Customer can amend any Reservation up to thirty (7) days before the date the service is to be provided by the Company without incurring any additional charges.

For amendments made less than seven (7) days prior to the date the service is to be provided, the Customer shall be liable to pay a fee of AUD$10.00 per person per amendment in addition to any fees and charges imposed by other product suppliers.

For amendments made less than twenty four (24) hours prior to the date the service is to be provided, the customer shall be liable to pay a fee equal to one hundred per cent (100%) of the total Reservation value per person. In the event that a deposit has been paid by the Customer, the Company is authorised to retain the deposit towards payments outstanding and payable to the Company pursuant to these Terms and Conditions.

All Customers travel entirely at their own risk and acknowledge that travel plans can be disrupted at any time by unforeseen and unexpected circumstances. The Company is not liable for any losses, injury or damage suffered by the Customer and no claims for compensation will be accepted.

The Company reserves the right to refuse transportation or to provide services to any Person who, in the reasonable opinion of the Company, presents themselves in a dangerous or disorderly manner or apparently under the severe influence of alcohol or drugs.

Excluding normal wear and tear, any Customer who becomes ill, or by some mishap fouls the inside of any vehicle, and that vehicle requires additional special treatment to clean and sanitise the vehicle, will be required to pay all reasonable cleaning and sanitising fees incurred by the Company. In the event that the Company is required to temporarily sublet a substitute vehicle to perform its normal business, whilst the original is being cleaned, the Customer shall be liable for a maximum of one (1) days sublet fees as nominated by the Company.

Reservations

No Reservation will be agreed or binding until confirmed by the Company whereupon these Terms and Conditions will then apply. If Reservations are made by a Customer on behalf of other Persons, then the Customer making the Reservation will be deemed to have accepted these Terms and Conditions on behalf of all Persons named in the Reservation. Reservations are non-transferable from the Customer named in the Reservation.

Other Conditions

All service details, costs availability and inclusions are correct at the time of publication. The Company may, however, amend or cancel services due to unforeseen circumstances outside of their direct control. The Company may, from time to time, utilise the services of other providers to meet the fluctuations in demand. The Customer agrees to accept such provider’s Terms and Conditions.

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